Visa Merchant Service Agreement

Apr 14, 2021

In some countries (Australia, Canada, India, South Africa, United States), a merchant is allowed to repay cash in a visa transaction under certain circumstances and for certain types of cards (for example. B debit cards). Refunds are only allowed if the Visa card has been sent to the same country as the merchant. In some countries, for example. B, Russia, the United States and some Asian countries, a trader is allowed to charge a convenience fee to the customer. The fee must be a flat fee (not a percentage of the transaction amount), be clearly disclosed and constitute a payment for the comfort of payment via an alternative payment channel (for example. B online) different from the merchant`s normal payment channel (for example. B, mailing a cheque or paying in person). In most cases, yes, but if the transaction is less than a certain amount, the merchant is only required to provide a receipt if you request it. In addition, the merchant is not required to provide a receipt for a low value transaction on an unsupervised terminal, for example. B a vending machine. In general, no. The Visa brand promise “Wherever you want to be” means that you can use your card wherever visa is accepted.

The issuer must not block all transactions from a location or type of dealer. However, there are some exceptions. For example, where local rules require the issuer to block certain transactions or Visa has allowed the issuer to temporarily refuse transactions due to a risk of fraud. Note that Visa cards issued in countries with laws limiting international use have printed a caption “Only in a Country” on the card. As a general rule, visas are a method of payment and not a method of collecting or executing a contract. However, under certain conditions, certain types of dealers (accommodation, rental [vehicle, bicycle, boat, equipment, motorhome, motorbike, truck/trailer] and trailer/camping parks) may accept a guaranteed reservation (the cardholder provides a Visa account number, but does not pay at the time of booking to ensure that accommodation, goods or services as booked and agreed with the merchant are available). For more information, please contact your Visa-Acquirer. Visa has strict rules for currency conversion if you use your Visa card outside the country where it was issued. You must have the option of having the booking processed in local currency. If the merchant has not done so, please inform your Visa card issuer. In order to protect cardholders and merchants and to preserve the integrity of the visa system, we have omitted proprietary and competitive information as well as certain details of network security rules. Learn more about Visa rules as consumers or merchants The main reason for terminating a merchant contract, however, is excessive re-booking.

Visa can terminate a merchant in the following cases: faced with such steep fees, processors would generally block a reseller account and open an investigation as soon as possible to say that something is wrong with transactions processed by one of their resellers.