What Is A Support Agreement

Apr 15, 2021

The provision of services to the client begins on the effective date and continues for an initial period of one (1) year (the “initial period”). If the customer has chosen a service plan with automatic renewal, services automatically extend by one (1) year (an “extension period” each time), unless one of the parties announces in writing its intention not to renew at least thirty (30) days before the end of the current validity period of the medium (as defined below). If the customer has chosen a service plan without automatic renewal, the services are automatically terminated at the end of the initial term, unless the customer opts for an extension of services, subject to Sencha`s written agreement (each of these extensions is also called “extension period”). A decision to terminate services or not to renew other services does not terminate the corresponding software licenses. (“assist period”: the initial period, which is extended from each extension period.) The services are offered by Sencha in English. However, provided that Sencha distributors, partners and/or resellers (“reseller”) can offer assistance in the local languages of the resellers. In this case, resellers may offer their own support terms (including, but not limited to availability, response times, access method and delivery) at the reseller`s sole discretion, and the reseller`s own support conditions will control the dealers` local language support, and sections 3a and 3b will not be applied to the dealer`s local language support. “licensing agreement,” the commercial licensing agreement between Sencha and the customer for the software, which can usually be published on Sencha`s website and modified by the customer and Sencha. “support contract,” the agreement between Easysoft and the licensee to provide support to the terms of support; Assistance consists of food such as food, clothing and shelter, as well as, in some cases, medicines and medical services. The commitment to provide assistance is sufficient consideration for the transfer of ownership of the property or for the transfer of a payment. Similarly, an agreement to make an inheritance or to design in exchange for a promise of support is applicable.

We offer our managed service customers assistance at the end of the day to the best knowledge and the whole head. After the end of the day, prices apply. Support agreements are governed by the general law of contracts and require sufficient consideration by law in return for the commitment of aid. A moral obligation that has nothing to do with a legal obligation such as that between the parent and the child is not sufficient consideration for a promise to provide support. The agreement should carefully define the concept of “support” and determine whether the obligation includes payment for goods such as medical care and services, as well as funeral expenses. The agreement should specify whether the choice of the beneficiary`s home is limited to the professional`s home or whether the payment of the money is allowed instead of services and material comfort.